*** Update- read through comments as Talk2Rep’s pay and job experience has varied through the years.
***Another update here on pay structure 03/20/2014
Aside from writing online content and titling, the next best non-phone job-type that work from home seekers are after is Chat based work! I previously discussed G5Live and many people agreed with me that it was simply not worth the time! I told you all then that I would be seeking out some better opportunities for chat based work. Well…today I am delivering! Enjoy 😉
Who is Talk2Rep?
Upon visiting the Talk2Rep website you are immediately greeted by one of those cheesy ladies standing in the corner speaking a sales pitch. Usually when I land on a page with one of those I leave. See, I have some experience actually working the customer service line for several companies well-known for scamming their customers. They ALL had their own talking ad. So, that is a major red flag to me. It is also why I rarely ever took time out to learn more about Talk2Rep. But today I decided to continue looking and I am glad I have!
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Talk2Rep handles all types of customer service and sales work for a variety of clients. From Inbound, Outbound, Email and Chat Based work- it seems Talk2Rep covers it all! Their client base handles government based companies, Retail, Financial, Insurance, Travel and many other areas!
Today’s focus will be on the current (as of today’s posting) opening for a possible wireless support company in their Chat Based department!
Employees or IC?
Talk2Rep hires Independent Contractors. It is a personal preference as to what is better. Depending on your situation- working as an IC or an Employee can be an important factor to consider when looking for work from home. Be sure to understand the difference and how it will affect you before pursuing a job as an IC.
How Much Do Talk2Rep Chat Sales Agents Make?
Chat based sales agents working for Talk2Rep have reported being paid based on commission. However, the current job opening as a sales chat agents shows a pay rate of $13/hour. *** update! – It is NOT $13/hour but is strictly commissioned based! Many are claiming it is not worth the time! 🙁
Talk2Rep has updated their pay structure due to feedback from agents. They are now paying a base hourly pay of $9-14 an hour. (updated 03/20/14)
How Flexible is the Schedule at Talk2Rep?
The flexibility at Talk2Rep has not been strongly confirmed by anyone but it seems they offer shifts that you can choose from or will be hired into. The same is true for the training. It is done through a set schedule.
While the work, as a chat based (non-phone) worker is ideal for those of us with distracting background noise, such as children. Understand- it does still take a lot of your focus and attention. It may be very difficult to tend to your children while working with Talk2Rep. It would be best if done while another adult is around to give the much needed attention to the children.
What are the Requirements of the Current Talk2Rep Chat Based Sales Agent Openings?
Their recent job ad posting at CareerBuilder lists the following requirements:
- Proper Grammar a must
- Prior Sales experience a plus
- Live Chat experience a plus
- Sales in wireless products a plus
- Detail oriented
- Positive attitude and solid work ethic
- Ability to multi task
- Knowledge of cell phone/wireless services
- Minimum typing requirements 35 WPM with accuracy
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Does Talk2Rep Hire in My Area?
Talk2Rep hires in the United States only I believe. There is one client that sometimes requires only Florida agents. However, for this Chat Based position, and many others, Talk2Rep is hiring from anywhere within the US.
What Are Others Saying about Talk2Rep?
Reading through online forum boards I am seeing a pretty typical variety of complaints and praises. There was nothing that struck me as a major problem. Several people confirmed payment has always been met and always on time. However, on the negative side it would seem the initial hiring and training procedures are a bit confusing and many are left wondering if they even were actually hired to work with Talk2Rep or not. It did seem that most of those complaints later resolved themselves with a little patience and dedication. Based on my own personal research, I would personally feel comfortable applying for this position.
Where Can I Apply for Talk2Rep?