A Review of ConnectandSell
Updated on: by Amy Kennedy
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ConnectandSell is a company which offers an online system/solution for connecting B2B (business to business) calls between sales teams at one company to potential buyers at another company. With offices in North America, Europe, and Asia, ConnectandSell also offers time zone and language support in their platform.
The good news is ConnectandSell offers work-at-home positions for agents who are willing to train to take these outbound calls using their telephony-switching technology. This would be an independent contractor or IC position.
What do remote agents do at ConnectandSell?
Using the ConnectandSell routing system, you would be making/receiving outbound calls and trying to get the listed contact/decision maker on the line then transferring the call to a member of the sales staff. ConnectandSell agents never speak directly with the decision maker. They just connect the call. This enables sales reps to spend all of their productive time presenting the product.
If the name ConnectandSell sounds vaguely familiar, it was introduced to many work-at-home agents via the LiveWork platform at another call center, LiveOps.com. LiveOps offered the LiveWork platform to its own WAH (Work-At-Home) agents who were looking for additional work-at-home opportunities, such as writing, editing, transcriptions or other non-competing call centers. Unfortunately, LiveWork was discontinued as of May 20, 2011, but LiveOps itself continues to thrive.
What are the equipment requirements to work for ConnectandSell?
You will need High-speed Internet and either Windows 7, Windows XP or Windows Vista. Either a PC or laptop is fine as long as it is hardwired.
A landline phone is required as VOIP and cell phones are not allowed. Your landline phone should NOT have any added features such as call forwarding, call waiting, and voice mail.
What are the other qualifications will you need to be considered?
- Excellent phone etiquette
- Proficiency in the English language
- Professional business telephone communication skills
- Excellent verbal, written and interpersonal communication skills
- Ability to multi-task
- Ability to work in a fast paced work environment
- Minimum education required: some college
- A minimum of 1 year of administrative/secretarial experience
- No previous call center experience is necessary
What are the workday and schedule like at ConnectandSell?
As an agent, you will log into your account and schedule yourself daily. The hours are posted first thing in the morning. Sometimes there is a full 8 hours available, but sometimes there are only 3 or 4 hours available. So it will vary on “slow days”.
Hours are “office hours” in the time zone you are working, which can work out to 8:00 a.m. to 8:00 p.m. if you are in the East Coast of the United States. East coast agents are between 3 or 4 hours ahead of the rest of the country.
There are really no required hours, but they do like you to work when you can or when asked.
What is the pay like at ConnectandSell?
Payment is $9 an hour and can reach $10 or $11 an hour with the commission factored into it. You will also receive an additional $1 for every good “connect” or lead that you generate by connecting the sales staff to the prospect. This is why you want to make every “connect” count.
I have learned of agents making an additional $100 to $120 a month just in commission.
You will also be paid for lunches and breaks, which will be covered in training.
What is the pay schedule at ConnectandSell?
Payment is once a week via PayPal. So you will need a PayPal account if you don’t already have one set up.
My overall impression of ConnectandSell?
I have heard a lot of good things about ConnectandSell from agents that I know work there. Many enjoy it and say it is a low-stress, fun job.
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The only drawback that I can foresee is that it may not work into a full-time position due to the daily work hour fluctuation. However, I would say that it certainly looks like it could be a good secondary WAH job.
In WAH language, we would say “another good egg for the basket”.
Tips for Maximizing Your Earnings as a Remote Agent at ConnectandSell
Working as a remote agent at ConnectandSell provides opportunities to enhance your earnings by effectively leveraging the platform’s sales acceleration features and optimizing your sales approach. Here are some tips to help you maximize your earnings:
1. Master the Platform’s Features
Become proficient in using ConnectandSell’s features and functionalities. Familiarize yourself with the dialing capabilities, call dispositions, call scripting, and intelligent routing options. Understanding the platform’s tools and how to navigate them efficiently will help you make the most of your time and increase your productivity.
2. Set Clear Goals and Targets
Establish clear sales goals and targets for yourself. Define your desired call volume, connection rate, and conversion metrics. By setting specific targets, you can focus your efforts and track your progress, allowing you to identify areas for improvement and make adjustments to maximize your earnings potential.
3. Refine Your Sales Pitch and Messaging
Craft a compelling sales pitch and messaging that resonates with your target audience. Take the time to understand the pain points and needs of your prospects and tailor your pitch accordingly. A well-crafted message that highlights the value proposition and addresses customer pain points can significantly increase your conversion rates and earnings.
4. Optimize Your Call Strategy
Develop an effective call strategy that maximizes your talk time and minimizes call dispositions. Experiment with different approaches to engage prospects quickly and build rapport. Refine your opening statements, objection handling techniques, and closing strategies to keep conversations productive and increase your chances of converting leads into sales.
5. Leverage Data and Analytics
Utilize the data and analytics provided by ConnectandSell to gain insights into your performance. Monitor your call outcomes, connection rates, and conversion rates. Identify patterns, trends, and areas for improvement. Use this information to refine your sales approach, adjust your strategies, and optimize your efforts to achieve better results and higher earnings.
6. Continuously Learn and Improve
Never stop learning and improving your skills as a remote agent. Attend training sessions and webinars offered by ConnectandSell to enhance your product knowledge and sales techniques. Seek feedback from colleagues and managers, and incorporate their suggestions into your approach.
How can you apply to ConnectandSell?
Interested individuals may submit resumes to [email protected].
Hiring is usually done in batches, so it is important to have your resume already submitted for the next hiring batch.
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