It seems that people really want to work at home for airlines, travel agencies, or other companies that need reservation agents.
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A work from home reservation job can offer some flexibility, while allowing you to ditch the daily commute to work comfortably from your home office.
So, in honor of everyone wanting to find the perfect reservation job to work from home, I decided to compile this list of companies that need virtual reservation agents.
Companies that Let You Work from Home Taking Reservations
First things first: I need to point out a few of the things you need to keep in mind with virtual reservation jobs.
These jobs will require you to have a home office that’s free from distraction and noise.
So, if you’re at home with kids or noisy pets during your shift, this may not be the best type of job for you.
You’ll also need excellent phone communication skills. Some companies may also require you to have some experience in a call center or as a reservation agent.
Finally, keep in mind that these jobs may not all be hiring right now.
However, they’re known to open up virtual reservation agent positions on an as-needed basis, so it’s worth it to keep them bookmarked for future reference.
Work from Home Airline Jobs
Alaska Airlines – Alaska Airlines has a work from home program for virtual reservation agents. You’ll be answering incoming calls and helping customers find the perfect travel options based on their needs.
You must live within 100 miles of one of the on-site locations, where training will also take place. You’ll have to remain on-site for the first 6 months, after which you’ll be able to switch to your home office.
This position is part of a union, and the pay is set at $12.14 per hour. You must have a flexible schedule that allows for early mornings, evenings, and weekend work when needed.
American Airlines – As an American Airlines work from home reservationist, you’ll assist travelers with booking their flights over the phone. For the first 10 weeks, you’ll be required to attend training at an on-site location, and then you’ll be able to transfer full-time to your home office.
You’ll start at a base pay with the potential for raises for exceptional performances or length of time employed.
Delta – Delta also occasionally seeks out at-home reservation agents, but they don’t come around often. Starting pay is $12.85 per hour, and you’ll be eligible for pay raises every 6 months.
You’ll be required to start at an on-site location for your first 6 months before becoming eligible to work at home. This gives you plenty of time to learn the job and get properly trained before going out on your own.
New hire shifts are assigned according to current business needs, and will be assigned for 5 days in a row on a similar schedule, with two consecutive days off. After 4 to 6 months, you’ll be able to choose a shift you’d like to remain on.
JetBlue – JetBlue has both part-time and full-time positions for at-home reservation agents. You’ll be required to train on-site for a month, for 8 hours per work day, before moving to your home office. Once you complete training, the company will give you a computer for your work use.
Crew members bid on their shifts, and the bids are processed through seniority. You’ll remain on the selected shift for the next 3 months.
Pay is weekly and you’ll have opportunities for raises and travel benefits.
Vacation/Travel Reservation Jobs
AAA – AAA provides travel services to its customers, like roadside assistance and navigation help. The company also has a variety of travel products, like hotel and airline packages.
As a Virtual Travel Agent for the company, you’ll educate AAA customers on the various travel products available, helping them match their needs to a product.
You’ll be required to attend a 5 to 8 week training at an on-site location before moving to your home office. Flexible hours are available, and you’ll receive a benefits package with retirement, health insurance, paid time off, and more.
Carnival Cruise Lines – The popular cruise line company hires work at home agents to help customers plan their next vacation. You’ll be responsible for walking customers through their options, managing a database of customers, and wrapping up sales.
You’ll receive an hourly base pay plus commission on the sales you close. However, as commission increases, the base pay decreases. You’ll work full time and must be available for occasional weekend hours.
The position comes with a benefits package that includes things like tuition reimbursement, paid holidays, and a healthcare and dental plan.
Cruise.com – Cruise.com helps travelers book their next cruise vacations. The company seeks Cruise Sales Agents to work from home selling cruise vacations, vacation insurance, and other travel products.
You must have at least 2 years experience in cruise sales work. You’ll go through a paid web-based training for four weeks, which are 5 days each week for 9 hours per day. Once you’re on your own, you’ll also receive a base pay plus commission.
Holland America Line – Holland America Line is a cruise line that seeks Reservation Sales Agents to work from their home office providing helpful services to customers. Calls will be inbound, and you should be able to sell cruises and travel products or upsell on current vacations.
You must reside in one of the following states for this position: Washington, Oregon, Colorado, Florida, or Georgia. Training will be on-site, but specifics aren’t disclosed on the job listing.
Once hired, you’ll gain benefits, like paid sick time, travel benefits and discounts, and health and wellness programs.
Norwegian Cruise Lines – You can get a work from home job as a vacation planner with Norwegian Cruise Lines. Although the company doesn’t always list its remote jobs on its website, you can often find them on Indeed.
You’ll train on-site for a specified timeframe before working full-time from your home office. Then, you’ll be eligible for a competitive benefits package.
Princess Cruises – Princess Cruises seeks Customer Service Agents to work from home for the company. You’ll help create amazing vacations for families by matching them with the best vacation package for their needs.
The position is currently only for those residing in California. You must have at least one year of experience in sales or customer service. You’ll go through a paid training course that will take place online for four or five consecutive weeks, 40 hours each week.
Shifts may include evening and weekend hours. Pay rate starts at $10.50 per hour, with performance-based pay increases available. The position includes a benefits package with health insurance, paid time off, retirement plan, and more.
Shanty Creek Resorts – Shanty Creek Resorts is a popular four-season resort in Michigan, USA. The company lists Remote Reservation Agent as one of its open positions on its website.
Although it has no description for the job on the website, it does state that you can download an employee application form and e-mail or fax it to the company.
Travel Leaders Group – Travel Leaders Group is a network of travel agent professionals that work with a variety of travel clients. The company hires Corporate Travel Specialists for a home-based position providing help booking travel experiences for corporate groups.
You must have at least 5 years of customer service experience and travel sales experience.
World Travel Holdings – World Travel Holdings is a cruise and travel agency providing its services all over the world. The company is also a leader in providing work at home opportunities for its employees.
As a Virtual Travel Professional, you’ll receive a computer, monitor, and other necessary equipment for the job, but there is a deposit for these spread out over 5 paychecks (you’ll get this back if your job ends and you return the equipment).
You’ll also receive benefits, like travel discounts and paid time off.
Rental Car Reservation Agent Jobs
Enterprise – Enterprise Holdings offers work from home Reservation Sales Representative positions. You’ll answer questions and assist customers with their reservations for rental vehicles.
You’ll receive paid training and an hourly pay, and you’ll be eligible for monthly bonuses based on performance. This is a full-time position and certain location restrictions apply. Read our full review of Enterprise work at home jobs.
Hertz – As a Home Based Reservation Sales Specialist for Hertz, you’ll complete 4 to 6 weeks of paid, on-site training, so you must live within 90 minutes of the location you apply for. Then, you’ll receive a full benefits package including paid holidays, tuition reimbursement, 401(k), and more.
Hertz also provides you with the computer and other equipment needed for the job.
U-Haul – U-Haul is becoming a leader in providing work from home jobs for employees. The company currently allows Reservation agents to work from home, with most of the positions being seasonal work between May and August.
You’ll receive $10 per hour plus eligibility for bonuses. Training is paid, remote, and will take about 4 weeks.
Read our full review of U-Haul work from home jobs.
Work from Home Hotel Reservation Jobs
Best Western – Best Western occasionally lists Home Reservation Agent positions on its website. You’ll be required to work on-site for 4 to 6 months before switching to your home office full-time.
Brittain Resorts & Hotels – As a Virtual Reservation Agent for Brittain Resorts & Hotels, you’ll be assisting inbound callers with their reservations for their stays at one of the hotels.
The position isn’t always available, so keep checking back on the website to see if it opened up.
Hilton – A leader in hotels worldwide, Hilton employs work from home reservation specialists for year-round work, benefits packages, and opportunities for advancement.
A Bachelor’s degree is preferred, but not a requirement. Part-time and full-time positions are available, but hours will vary depending on current business needs. Mandatory training is paid, but you’ll be required to train on-site.
Hotel Tonight – Hotel Tonight offers customer service agents an opportunity to work from home assisting customers with their bookings and other travel-related questions. Their positions focus on either phone chat or live chat, so you can choose which one works better for you.
You must have at least 1 year of experience in customer service and at least 6 months of experience in a hotel-related position. You’ll receive benefits like full-time employment, $500 of Hotel Tonight credits per quarter, a monthly stipend to put toward internet use, and more.
Hyatt – It looks like Hyatt currently seeks bilingual reservation agents to work from home at this time, but you can still check to see if other positions open up.
The position is $11 an hour plus benefits, like bonuses, health care coverage, and more.
Marriot – Marriot offers work from home positions for reservation agents, but you must complete 90 days of on-site work before moving to your home office. Therefore, location is restricted to a certain distance from on-site training locations.
Your training is paid.
Omni Hotels – Omni Hotels lists a Reservation Sales Associate position as a full-time, work from home job. You’ll earn $10.50 per hour base pay, plus an extra $2 for evenings and weekends. Training is paid, and you can have a flexible schedule after.
On-site training is in Omaha, NE for 4 weeks, from 9am to 5pm on weekdays. Your home office must be within 50 miles of the training center.
Starwood Hotels & Resorts – This hotel and resort company has a Work@Home program for Reservation Agents. You’ll need to work at an on-site call center for a specified time before you can work from home.
Once employed, you’ll receive benefits like child/elder care for emergencies, pay bonuses, hotel discounts, and savings plans.
Find More Work from Home Reservation Jobs!
Here are a few more places to keep in mind if you’re searching for the perfect reservation jobs to work from home.
Active Network – Active Network is a little different than the other work from home reservation jobs that we mentioned here. The company offers a variety of solutions to sporting companies and for sporting events.
As a reservation agent for Active Network, you’ll provide customer support and help them make reservations for sporting events. The work is seasonal, and is expected to run through September. If you do an exceptional job, you may have the opportunity to work through the year on a part-time basis.
You must be available to work weekends and through the week, for about 25 to 29 hours. Read our full Active Network review.
Indeed – Indeed, one of the best job search websites, is a great place to find new reservation jobs that you can work from home. Listings are updated daily, and you’ll often find new companies that need virtual reservation agents as their business needs change.
For best results, search “Reservation Agent” and “Remote”, “Work at Home”, or “Home Based” for the Location entry.
Upwork – If freelance work is more your cup of tea, try Upwork, a freelance marketplace that offers reservation agent jobs posted by clients. Most of these freelance jobs will be temporary, but they’ll allow you a lot of flexibility and variety, if that’s what you’re looking for.
If you know of other companies that hire reservation agents to work from home, please let us know in a comment! Good luck!
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