Top 17 Legitimate Work from Home Online Tech Support Jobs
Updated on: by Amy Kennedy
Working from home is something many people strive to do. If you have some technical chops, you’ll likely find plenty of work from home opportunities for you!
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Customer service positions are among the most common for work from home jobs, but information technology (IT) jobs aren’t far behind.
That’s because some technical support jobs don’t require an on-location office to get the job done.
Some just need a reliable computer, internet connection, and your home office!
So, get those techie skills to work for you and find your perfect work from home job from one of these excellent companies.
IT Support Jobs Working from Home
Accolade Support provides call center services to clients through the use of remote agents.
The job description for an Agent includes many customer service and tech support-related tasks.
You’ll need a separate telephone with a headset, a noise-free location to work in, an internet-connected PC running Windows 7 to 10, and no distractions.
You’ll be an independent contractor rather than an employee for Accolade Support, so you’ll be responsible for your own taxes.
AdviseTech is another good option for those looking for remote IT jobs.
The company also hires telemarketing and sales agents, but the IT Technician is the one you’ll want to apply for.
You need at least 10 years of relevant experience for this job, and you’ll need to send in your resume, cover letter, and pay requirements for consideration.
Yes, the company responsible for the iPhone and Mac computers hires people to work from home!
As an At Home Advisor, you can provide customer and technical support to those who use iOS devices.
The company has several positions open at a time, but make sure you apply to the position that’s nearest your location.
You should have at least 2 years of professional technical experience, and of course some experience with iOS is necessary.
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You will be required to attend 5-6 weeks of training before you begin, and should be able to work between normal business and evening hours.
Weekends and holidays will also be a requirement.
Once you start working, you’ll be eligible for benefits, like paid time off, participation in the company’s stock plan, and more.
ComputerAssistant.com provides businesses with IT services in the United States and Canada.
You can join the ComputerAssistant.com database for clients to find you and hire you for work.
This isn’t a technical job itself, but rather a place to find job opportunities. You may want to set yourself up with a profile here while awaiting other possible jobs to fill in the gaps.
Once you have a profile, you can browse jobs and bid on them with your desired hourly rate.
You can register as a technician here.
Dell is selective in its hiring process, much like Apple, but it also offers some remote positions that would be great for those with technical experience to apply for.
Dell has various tech support jobs that offer flexible, remote work.
You’ll need one to two years of tech support experience for most positions, and a TIA certification is recommended.
You should also be able to quickly learn different software programs, systems, and more.
To find remote tech support jobs at Dell, use the Tech Support search feature, and then narrow your search with the “Flexible” filter.
Best Buy also offers remote jobs for tech support agents through the Geek Squad program.
Search the Information Technology category for openings.
As a member of the Geek Squad, you’ll offer technical support online and over the phone. You’ll need to be available for 35 hours a week, including some weekends and holidays.
You must be at least 18 years old with a reliable computer and internet connection. You also must have a distraction and noise-free environment to work from.
It’s reported that the schedule may vary from week to week, so those with a flexible schedule may make the best candidates for Geek Squad jobs.
Kelly Services offers a variety of call center solutions for businesses and individuals in various industries, from healthcare to education.
You can work from home for the company if you have good technical knowledge of some of today’s most-used electronics, like smartphones, computers, and tablets.
You’ll get paid every week from Kelly Services and may be eligible for bonuses, career advancement opportunities, and more.
PerfectRoot helps Android users root their devices the right way to improve speed, functionality, and more.
The company doesn’t list its job on its website, but instead will show openings on Indeed when they’re available.
As a specialist for PerfectRoot, you’ll assist customers with their rooted systems by providing tech support when needed. You can qualify for a base salary plus bonuses.
You’ll need at least three years of experience with Android systems, so it’s a good position for long-term Android users.
Experience with a remote viewing system is also a plus, as you’ll use it to connect to customers’ devices.
PlumChoice offers a variety of technical services to clients, like Help Desk Support and Cloud Technology services.
The company hires both on-site and remote employees to help provide IT services to clients. Although there aren’t always open positions, you can still submit your resume for PlumChoice to keep on file.
As an IT professional for PlumChoice, you’ll provide services that clients have signed up for within your areas of expertise.
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You may handle things like remote connections to other computers for troubleshooting or offering help for computer crashes or viruses.
You’ll likely need special certifications, depending on your exact position, and at least three years of relevant IT experience.
Support.com is a company offering cloud-based support to clients.
The company has two main positions for those who want to break into a remote IT position.
A Client Services Technician is for those looking for an entry-level job. This position is like a cross between IT and customer support, offering helpful guidance for clients looking to sign up, or for those who require general assistance.
You’ll need only one year of experience in customer service or tech support for this position, and it pays $11 per hour.
The other position is a Remote Services Technician, which delves a little bit into technical support, but is based more on customer support.
You’ll also need a year of relevant experience and can receive $10.25 per hour after paid training.
Both positions also offer some good benefits, like 401(k), paid time off, overtime hours, and more.
Telenetwork is a company offering several supportive services to business clients, like customer care and tech support.
The company allows Technical Support Representatives to work from home part-time to full-time. Most of the positions are for 1st or 2nd shift.
For this position, you’ll need to know how to do things like diagnosing and resolving issues with hardware and software, configure antivirus and firewall software, and clearing issues with internet connectivity.
You’ll need a high school diploma and at least six months of relevant experience. You’ll also need to have a computer that meets the minimum requirements for software, hardware, and internet connectivity.
Telenetwork provides paid training, and you may be eligible for a raise after your first 90 days.
TeleTech is one of the biggest names in the work from home industry, mostly because it’s well-known for its work from home customer service jobs.
But, it also has remote tech support jobs. The positions will require you to have at least two years of college, or at least one semester completed in college with two years of call center experience.
You may be eligible for bonuses, depending on your performance, and you’ll also get some benefits, like medical and dental insurance, career advancement opportunities, and more.
Most shifts will be at least four hours long and you’ll need to commit to working at least 20 hours per week.
Transcom is another option for a work from home tech support job. This company provides customer and tech support to its clients.
The position is called a Customer Service Representative, but also includes tech support duties in addition to customer support.
You’ll be handling customer requests primarily by phone.
You should have professional customer service experience, but only six months of previous experience is required.
Transcom offers competitive wages, full and part-time jobs, and opportunities for career advancement.
Xerox has become one of the leaders in work from home jobs in recent years.
The company has a “Virtual Office”, through which it offers several remote positions for entry-level to managerial candidates.
One of the positions it offers is for tech support.
To find these remote positions, click here and choose “Yes” under the Virtual/Work from Home filter.
You’ll need to be familiar with repairing hardware, software, and networking products.
A college degree is preferred, but only a high school diploma is a requirement.
And, it’s best if you have at least some experience with customer service and/or technical support.
Some positions will require that you travel to customers’ homes or offices for service, so you’ll need a valid driver’s license and reliable transportation for these positions, but you’ll be based at home.
Concentrix is a global business services company that provides customer engagement and technical support solutions.
They offer remote positions for IT support professionals, allowing you to work from home while providing support to their diverse range of clients across various industries.
Concentrix offers opportunities to develop your skills in customer engagement and technical troubleshooting.
Visit their website to explore job opportunities and learn more about their remote positions.
Amazon Web Services (AWS), a subsidiary of Amazon, is a leading provider of cloud computing services.
They frequently have remote job openings for technical support roles related to AWS services.
As an IT support professional, working remotely for AWS gives you the opportunity to be part of a dynamic team in the rapidly growing field of cloud computing.
Check out their job listings to find remote positions where you can contribute to the success of AWS and gain valuable experience in IT support.
Zendesk is a customer service software company that offers remote job opportunities, including technical support roles.
Their focus is on providing exceptional customer experiences by delivering efficient and effective support solutions.
As a remote technical support agent at Zendesk, you would play a crucial role in assisting customers with troubleshooting technical issues and providing solutions.
Explore their career page to find available remote positions and join a company that values customer satisfaction and remote work flexibility.
Conclusion: Work from Home Online Tech Support Jobs
These are the top companies that hire work from home tech support agents for qualified people in the IT field.
If you find jobs that interest you, you can save them to apply to later.
Some jobs even allow you to use a saved resume to apply quickly and easily through Indeed.
What other companies do you know of that offer online tech support jobs?
Let us know in a comment below!
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