The Basics of Working From Home for Teleflora

Teleflora is a well-known company that hires individuals to work from home selling floral arrangements as well as non-floral gifts. They employ over 3,000 people worldwide in 20 countries.

Positions with Teleflora can be both seasonal or temporary.  Seasonal work is a great way to get your foot in the door and open up the possibility of a permanent management position, as most permanent positions are hired for internally.

Work at Home Seasonal Positions

Seasonal workers are hired for the busiest times of the year. These seasons are around Valentine’s Day, Easter, Mother’s Day, and Christmas. These positions involve answering inbound calls. Agents can choose to work one or all of these holiday seasons.

 

Permanent Positions with Teleflora

Teleflora hires full-time positions as well. These team members handle sales, service, and escalated calls. They also answer team member questions. Senior Team Members are also responsible for training and coaching new seasonal employees.

 

Management Positions

Work-at-home team leaders are hired from current work at home agents. These employees coach other agents on their performance requirements. They are also responsible for completing proper documentation, staffing the help desk, and training new agents to begin working at home for Teleflora.

Pay Expectation at Teleflora

Once you are hired, you will earn between $8 and $11/hr plus commission.

Benefits at Teleflora

Benefit packages at Teleflora are offered to permanent employees and include Medical, Dental and Vision Insurance. Vacation and Holiday pay are also offered, as well as, 401(k) and tuition reimbursement.

 

Background Check Requirement at Teleflora

You will be required to submit a background check if you are considered for a work from home position with Teleflora.

 

Training to Work at Home

Training for seasonal jobs is 16 hours long and must be completed before beginning work at Teleflora. This training is completed at home and is paid at your state’s minimum wage.

  

Technical Requirements When Working at Home

-High Speed Internet

-Basic Landline

-Computer with Windows Vista or higher

-Headset for your computer (USB or line-in)

-Headset for your landline (must connect directly to your phone, wireless is not permitted)

-Quiet work environment

 

Scheduling Expectations

Schedules may vary from week to week.  Which means working for Teleflora may not mean having a consistent schedule and may require flexibility on your part. Working holidays is required, given the market of the business.

Application Process to Get Started

In order to be eligible for a position with Teleflora, you must have a high school diploma or GED equivalent. Applicants with customer service experience is preferred. To get started, search current job listings for Teleflora.  You can leave both the keyword and location fields blank to see all of the current listings at Teleflora and see if there are any work from home based positions.

What do Other People Say About Working for Teleflora?

At the moment, there’s a healthy 70 Teleflora reviews written by current and past employees at Glassdoor. Of those 70 reviews, the overall rating of Teleflora is 3.3 out of 5.

The Pros and Cons vary. Many of the Pros are in regards to the benefits and the fact of being able to work from home. The Cons are often in regards to low pay and inconsistency in requirements. A few people mention feeling pressured to close more sales, which can be stressful if you do not have a sales type of personality or the proper training.

However, on a positive note. I was happy to see that Teleflora responded to several reviews, which is often only something a company who cares about improvement does.

Alternatives toTeleflora

1. 1-800-Flowers

1-800-Flowers is one of the most prominent and well-known floral delivery services in the United States.

The company offers a wide range of floral arrangements and other gifts such as chocolates, balloons, and stuffed animals.

Its network includes local florists as well as partnerships with gift basket companies and other vendors.

The company is also known for its innovation in technology, including the use of chatbots and voice assistants for placing orders.

Working at 1-800-Flowers could offer opportunities to engage with cutting-edge e-commerce strategies in addition to traditional florist activities.

2. FTD (Florists’ Transworld Delivery)

FTD is a large floral wire service that operates internationally.

The company has been in business for over 100 years, and it has a strong brand reputation and customer base.

FTD works with thousands of independent florists to fulfill orders, offering a range of floral and gift products.

It has also integrated technology into its operations, including a robust online ordering platform.

Working at FTD might provide an opportunity to be part of a company with a long-standing tradition in the floral industry.

3. ProFlowers

ProFlowers is a U.S.-based floral delivery service that sources flowers directly from growers and delivers them to customers’ doors.

The company is known for its fresh, high-quality flowers and innovative packaging that ensures the flowers arrive in good condition.

ProFlowers offers an extensive selection of floral arrangements and plants, as well as gourmet gifts.

Working at ProFlowers could provide an opportunity to be involved in a company that operates a slightly different business model than traditional floral wire services.

4. BloomNation (Now known as Bloom)

Bloom, formerly known as BloomNation, is a marketplace that connects local florists with customers.

It’s a bit like the “Etsy of flowers” – florists can create their own “storefronts” on the platform where they showcase their unique designs.

This allows for a higher level of creativity and individuality in the arrangements available for purchase.

If you enjoy a high degree of creativity and entrepreneurship, Bloom might be an appealing place to work.

5. Interflora

Interflora is a major international floral delivery network.

The company is based in the UK but delivers to over 130 countries worldwide.

Like many other floral wire services, Interflora works with local florists to fulfill orders.

It offers a wide range of products, from traditional floral arrangements to gift baskets and other items. Interflora has a strong reputation for quality and customer service.

Working at Interflora might be a good fit if you’re interested in a globally oriented company.

If you choose to pursue a career with Teleflora during their hiring seasons, I wish you the best of luck!

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