Ver-A-Fast -Example of the Importance of Investigation
Updated on: by Miranda Grimm
Our customer service representatives work from their homes making customer service calls for our newspaper clients. -Verafast.net
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Ver-A-Fast fills the needs of companies who need to retain and grow their customer base. Verafast offers a variety of services from customer surveys to data verification. Verafast employs over 250 people to work from their headquarters. In addition they contract over 500 agents to work from home to service their branch of newspaper clients. Verafast at-home-agents handle outbound calling and are offered a flexible schedule. But is Verafast as great as their recruiting agents make it sound? Read on to learn my discoveries.
Ver-A-Fast Agents Responsibilities:
Verafast agents will need to have a sense of self-motivation and discipline. This of course, is true for any work at home job. While working for Verafast, agents will be required to have a completely quiet background, without disruptions. Before applying, be sure you will have a quiet space to work and anyone (including animals) know to leave you alone. Verafast agents will need to be comfortable handling outbound calling to current newspaper subscribers. Verafast’s goal is to retain customers for their clients.
Ver-A-Fast Pay Information:
Here is where I began searching through online forums and discussion boards to learn more about Verafast. This is also where I became a little disturbed about this company and will be sure to share in complete the many issues I have discovered.
VerAFast pays per interaction with a variety of aspect effecting the rate. During the interview process, many hiring agents are told to expect around $150 to $200 for 15 hours of work. Which, from discusson board responses, is not very likely. Many agents claim to make less than minimum wage (one of the negatives of being an Independent Contractor).
VerAFast pays via papercheck. Which, I know some are happier with. But in reality a papercheck versus either paypal or direct deposit payments is a bit old school. When a representative of Verafast was asked why they do not offer direct deposit, the rep responded that the turn over rate was too high to waste the time gathering and submitting the information for direct deposit! …Enough said
Flexibility at Ver-A-Fast:
Ver-A-Fast agents are required to work at least 15 hours a week. While their scheduling system is flexible, Verafast’s website claims most work is completed in the evenings and weekends. While Verafast prides themselves on being flexible, I have read where many agents, when faced with true emergencies, were penalized and even terminated.
Requirements of Ver-A-Fast Agents:
- An IBM compatible personal computer that is a Pentium III or better processor, running Windows 2000, XP, NT, Vista or Windows 7?
- A working printer with ink and paper attached to your computer?
- A color monitor (800 x 600 resolution 16 bit color or greater)?
- 100 MB of hard disk space available?
- 64 MB of RAM?
- A CD-Rom drive?
- A DSL/Cable modem?
- Internet access including your own email account?
What Others Are Saying about Ver-A-Fast:
While this link does require a membership at Workplacelikehome.com to view, it is an important thread to read if considering applying for Verafast: WPLH Verafast Discussion
Review of Verafast at Glassdoor.com
Another from Glassdoor.com
Review from Work-At-Home-Forum
Verafast is not a company I would recommend to a friend. Normally, I do not complete reviews for companies I am not comfortable with. However, Verafast is one many of you have asked to learn more about. Therefore, I did feel it was important to share this information. While reading through discussion boards, I did not once find someone who was happy with their situation at Verafast!
I am not even linking to their application page…
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December 27, 2010 at 11:50 pm
I agree! Ver-a-fast is definitely not for someone who is seeking full time work. This was my very 1st WAH job and although it is a legitimate company, the pay is definitely worth the hours worked. I worked 20 hours, and then when I received my first check it was only for $50! I was too through with this company and ended up quitting after week 3.
April 22, 2011 at 2:45 am
I am a tsr for ver a fast and I like it. you make a whole lot more in the call center. They've been really nice about medical emergencies too. Ive worked there for six months and make three hundred a week before taxes only part time. They dont pay under min wage. Most people who dont do well there are people who aren't well with sales. They dont do direct deposit because people were calling off on pay days. Your facts are incorrect
April 23, 2011 at 7:48 pm
Steph, if you notice I provide some links that back up all of my "facts". And I can tell you that some of the people I personally know that reported not liking Ver-a-fast are extremely successful sales agents at other companies. So, I do not believe it is because of their abilities that they did not succeed at Ver-a-fast.
And the idea that a company does not do direct deposit because too many people do not work on pay day??? C'mon! Maybe they need to do better screening of contractors if that is true. I never heard of any other company having that issue and I worked for Liveops for years.
I do genuinely appreciate a positive outlook on Ver-a-fast. If you look around my blog you will see I am not in the business of bashing companies but sharing what I learn. It is unfortunate that what I learned about Ver-a-fast was not promising. I am glad you enjoy your job their and thank you for posting your view of Ver-a-fast.
April 11, 2014 at 11:45 am
Do you know of any other legit work at home jobs out there.
August 1, 2011 at 4:56 pm
Ver-A-Fast is an excellent company for anyone wanting to make money. The hours are good and the pay is decent. The problem with this company is, they simply do not care when their employees receive paychecks. This company is using the US Postal Service to mail payroll checks, and have had numerous complaints from employees that do not receive their checks in a reasonable amount of time. The company pays weekly. Today is 8/1/11, and I have not received my paycheck from 7/22/11. Needless to say, Ver A Fast has lost an employee with twenty five years experience in sales and service due to the fact that they have tons of excuses of why they do not have direct deposit. Maybe they are rich enough to look down their noses at people who are trying to make an honest dollar. Good Luck Ver A Fast There is a Man above looking at this.
August 1, 2011 at 5:06 pm
If you need to feed your family next week, it is best not to depend on Ver-A-Fast to send your check. They will also charge you to stop payment on their check. HELLO!!!
February 19, 2014 at 10:54 am
I am currently working for ver a fast and work about 20-25 hours and get great paychecks i average 200-250 a week , i will admit that this job is not for the lazy people and have to have motivation to do this job but it is great pay and my manager is the best
February 19, 2014 at 1:58 pm
Thanks for your input Marissa! Companies do change over time and this is a good positive example.
June 20, 2015 at 7:03 pm
I worked for verafast for about 2yrs/ it was a total waste of my time. You do not make any money at best about $60 per week. They mislead people. It’s about cold call sales . You get a lot of answering machines and hung up on. you get paid by credits(which is a joke). I was disable and it was a waste of my time. DO NOT I REPEAT DO NOT WASTE YOUR TIME.The only reason i stayed with them as long as I did,was because I was bed ridden and disable at the time.
No thank you
April 21, 2017 at 10:02 pm
I just left verafast after working for 2 weeks. I haven’t received a check yet, so I can’t comment on the pay but if I figured correctly, the 14 hours I worked my first week will pay me $36.00. It’s calling to telemarket “free” papers to non subscribers. Most people I spoke with either told me to F off or hung up. You’ll be bugged daily with codes that are endless and change with each campaign you’re working on that day (and it changes throughout your shift too!). Pay is per credit and you only get paid fo calls you actually contact. So if you get all answering machines on your shift, ya don’t make a single cent! I saw a comment above about it not being a job for “lazy” people. I’m far from lazy and hated this job. I work several other at home jobs and this one was just ridiculous.
No thank you
April 21, 2017 at 10:03 pm
Oh! And 8 of those 16 required hours must be either nights or a weekend.