Work from Home with LionBridge

Updated on: by Miranda Grimm

LionBridge LogoLionBridge offers work from home that is extremely flexible and also pays really well! There are not very many home based jobs that allow you to log in and work when you can without restriction to the time of day you work or the intervals you work. If you have children and need to work around a crazy schedule, then you are probably seeking a job without set hours.

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LionBridge offers a service to search engines that helps to ensure users have a pleasant and positive experience. Ever wonder what makes your search at Google or Bing bring up the results it does?  It is very complicated and actually a hidden algorithm that controls this.

However, an algorithm can fail and therefore humans must come in and evaluate the results of searches and other content that is determined by these hidden algorithms. LionBridge workers help make search engines work better.

If you are already confused, then it is possible LionBridge will be above your head. .. Or it could just mean I am a horrible communicator…so please continue… 🙂

LionBridge offers a variety of job types, many of which list a college degree as a requirement. However, the Internet Assessor position does not. Therefore, I will focus on the Internet Assessor job type to introduce you to LionBridge.

What does an Internet Assessor do? 

LionBridge’s description of the job is:

The Rater role involves evaluating results of a web search, for appropriateness to search query input. Participants will be required to provide their opinion of the result displayed based on a set of guidelines we provide. Hours of work are flexible. The recommended hours of work are 10-20 hours per week.

Basically you will be given a set of guidelines that you will use to rate the results of actual search engine searches. Think of it as though you will be rating whether the results given on search engines like Google, give the results the searcher would have wanted. Did it answer their question or provide them the information they were looking for?

 

What are the Requirements to be an Internet Assessor at LionBridge?

LionBridge claims you do not need to have a high level of technical knowledge to be successful as an Internet Assessor. You simply need a basic understanding of browsing the internet.

You must:

  • Speak English
  • Have High Speed Internet
  • Be a Resident of your Country for at least 5 consecutive Years
  • Be able to manage your time so you can fit in 10-20 hours of work a week on your own schedule
  • Pass a two part exam

 

What is the exam like at LionBridge?

It is somewhat intense. Many say it is extremely difficult but some say it was a breeze. You will be given a study guide to read over and understand the guidelines of the job. Then you will be given the first part of the exam which includes 24 questions. If you pass this part, you will move on to the second part. The 150 question exam is a bit more difficult than the first and time consuming. You may expect to spend 5 hours on the exam alone. Not counting the many hours you will spend reading and studying the guidelines.

The exam is a good indicator of the type of work you will do. Taking the exam is sort of a good way for you to know if it is something you are comfortable doing.

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How much does LionBridge Pay?

We have yet another company who chooses to keep the rate of pay under wraps through a binding disclosure agreement. I am not under any agreement as I have not worked for LionBridge, so I can tell you to expect a pay range of somewhere between $13 and $15 an hour. LionBridge does pay you hourly by the way.

 

What is the Pay Schedule at LionBridge?

LionBridge pays once a month. Yuck..I know. And to top it off they only pay through wire transfer which many banks charge upwards of $10 for! You would have to check with your bank to find out what charges you will receive for every wire transfer LionBridge makes into your account.

 

What is the Scheduling like at LionBridge?

LionBridge is a part time job, limiting your hours to no more than 20 hours a week. You are usually required to work at least 10 hours a week. Unfortunately the work load is not consistent and through periods of dry spells, it can be hard to get your minimum 10 hours of work in a week. I do believe if there is a lack of work, LionBridge is not strict about the 10 hour minimum. But if there is plenty of work, LionBridge may send you a warning message and if you do not meet their requirement you could be terminated.

 

What You Need to Know about Search Engine Evaluating LionBridge:

  • You are an Independent Contractor, not an employee, meaning taxes are not held from your check.
  • If you have worked at Leapforce in the past, you cannot work at LionBridge now.
  • You can opt out of receiving pornography based searches, but there is no guaruntee you will still not receive inappropriate or porn search queries. You can however, quickly exit the screen without penalty.
  • Work is not consistent. It is always a good idea to keep a back up job if you are depending on the income you earn with LionBridge.

Other Search Engine Evaluating Companies like LionBridge to consider:

Leapforce is the company I work with. They do the same basic work but a lot of things are different. Pay is slightly different but there is no wire transfer. You also have no maximum monthly hourly restrictions, simply at least 200 tasks completed a month, which for me took less than 3 hours.
Butler Hill is a company I do not know a lot about, but they do the same work and I hear they pay higher than any other company.
Workforce Logic hires for Google from time to time but I believe the work is not long term (but I could be wrong about that).

Where to Apply for LionBridge:

Visit the Work at Home Job listings on the LionBridge Website.

 


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Comments

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Katie Jones

January 10, 2012 at 8:18 am

Great review Miranda!

Ken Markel

March 19, 2015 at 9:39 am

My experience with Lionbridge was horrible. First, they make you sign a confidentiality agreement, so I can’t even go into specifics about how horrible my experience was with them. I can however tell you that their support is horrific,. You sometimes won’t even receive a reply after sending an email and if they do respond, it is usually some scripted response that’s useless to your inquiry. You could potentially waste over 40 hours of your life preparing for this position only to not get it. Training for this position was horrific. They also pay you nothing for this time. I believe there are a lot of evil companies out there, and this one ranks right at the top with them. Horrific, horrific, horrific!!!

Leisa Good

January 10, 2012 at 9:40 am

Great review, Miranda. I have heard a lot of great things about Lionbridge. Nice to know how it all works.

Naya

January 20, 2012 at 5:18 pm

I contacted LionBridge and asked one of their recruiters if you can work for them having worked for Leapforce in the past., their reply was “we can engage with applicants who have previously worked for any organisation”. I am in the application process now.

Miranda Grimm

January 20, 2012 at 8:07 pm

That is SO GREAT to read!!! Thanks for letting us know 🙂 🙂 🙂

Brett

March 21, 2012 at 1:12 pm

Good review, I just wanted to add something. Apparently, not all of their positions work the same. I have worked for them for over 3 years now and I’ve always gotten paid by direct deposit both when I was an employee and as an IC. Also, I’ve always been able to get my 20 hours, we’ve never had a lack of work. I also didn’t have to take an exam when I was hired. I work as a rater/assessor so I’m not sure why it’s one thing for some and another for others. Maybe it’s the luck of the draw.

Chadt f

June 7, 2012 at 8:32 pm

So I’ve been “working” for these folks for the past three months….Guess how many times I’ve been paid. No times. Yes that’s correct, they have found all kinds of excuses to not pay me for the work I’ve put in. At first, I thought maybe I’d entered my bank account information wrong…so I did it again…and then I emailed them with the same information to make sure there was a written copy of the details in case I need legal help. They scolded me for emailing my account information and told me to wait ANOTHER MONTH before a payment would be attempted. Yes, another month? Because I have so much money that I can just wait another five to six weeks for your little payment. Yeah. This is a bull crap company that should be shut down immediately. They don’t care about the work that their “employees” put in. All they care about is themselves and whatever they have going. If you’re smart and dedicated to working at home and trying to make a good living for yourself, you will stay far far away from these people…

More info

June 25, 2012 at 11:22 am

There is a lot of confusion about Lionbridge, so I’ll share what I know. First off, there are a variety of positions. Both myself and my mother have worked for them (I still do, she quit). We had the same title of internet assessor, but she worked for google and I work for another search engine. We were evaluated very differently. She got star ratings, I get metrics. Our entrance exams were different as well- it seems mine was more difficult (we both have college degrees, but I think in my job it is a requirement). We did both have to take an initial exam and then a more difficult one to get in the door.

In looking around at forums, it seems the google assessor is more common. It sounds like they do not communicate well and that it’s even difficult to find your star rating. Being that this isn’t what I do, I can’t comment much, other than feedback from my mom. She was frustrated enough to quit.

For the search engine I work for, it is a lot more cut and dried and you can track how you’re doing as you go. Communication has been fine, when I email the managers do get back to me within 24 hours. BUT, they don’t always answer questions and seem to tap dance around certain topics.

The biggest issue I’ve had is inconsistency and downright unfairness. They have what they call “pop up audits.” It’s a quality check and I understand why they do them. But, I have literally had issues where it’s exactly the site and query in their guide and I answer it according to what is in the guide, but still get it wrong. I’ve also had instances of sites that were down for whatever reason and when I rate them as being down, I am told that I was wrong. These situations affect my overall metrics and I risk losing my job. If a site is down at the time of being rated, it still counts against you. I even had a situation where a site was and still is down, but they still say I’m wrong, despite me checking in separate search engines and on a PC & Mac! I feel it’s an integrity issue.

So why don’t I point it out? I do and I have. But it does no good. I have asked at least twice, why I’m penalized when I’m clearly right at the moment I’m working. They refuse to answer the question. I’ve come out and asked them if it’s even worth reporting, still more tap dancing. Although my emails don’t get completely ignored, they won’t answer the question. If they would come out and say, “Your appeal is considered but is only reviewed by the client if other assessors have the same issue, but unfortunately at this time the judge’s rating stands.” I suppose if they do that they run the risk of people not reporting anything. But maybe they could make it up to us down the road by awarding an extra point.

Two more things if you are considering this company:
1. Watch out for viruses. A lot of the sites you have to visit are questionable. They ask you to click on links to make sure videos work and such, but it’s not always a video you’re clicking on!
2. Lionbridge and Leapforce are the same company. If you apply to both, they know and you won’t have a job, period.

I’ve been doing this for about a month and it’s okay. I haven’t been paid yet so I can’t comment on that. I have to work a minimum of 10 hours a week, which can be hard since it’s summer and the kids are at home. I definitely don’t want to do this forever because it is pretty boring and the lack of integrity is very frustrating.

Axum

September 8, 2013 at 6:59 am

Is not true.! LB is different than LF.

J

August 10, 2012 at 1:13 pm

I have not been paid for may and whenever i send an e-mail they give me a huge run around. It is a bad company to work for. I’ve been with the company for years and I can say that they treat all of us like shit.

Mostly Happy

October 16, 2012 at 4:51 pm

I’ve been working for them (mostly Google) since Feb 2012. I can’t complain much. As Miranda mentioned in the article, don’t plan on this being a solid 20hr/week. I’ve had slow times (over the summer) and it would have been nice to know “there’s little to nothing expected this week”. However, it’s been pretty good. They have made some attempts to improve communication since I started. They offer (unpaid) training webinars, especially if you appear to need guidance. They started scoring more of my work too. It is, understandably, challenging to score everything we do. They also just started a toolbar which can be a bit of a pain (blocking other browsers and “unauthorized” search engines) while you work. I don’t mind “big brother” locking things down WHILE I work, but I have to turn it off when I’m not working (my choice or lack of current tasks) to browse the web and then kill my other browser(s) to check if there is more work. Hopefully, the next version will offer some benefit to the USER too (task timer or estimated task availability, would be welcome features).

Overall, I think it’s been OK. They clarified their payment policies over the summer in an e-mail, but could have been more up-front about the payment procedures when I started. Useful to know was when they review time and the criteria for getting paid faster.

That’s my 2 cents.

Sean

November 4, 2012 at 11:12 am

Does anyone know if LionBridge verifies your college degree? I attended college for 3 years before quitting for personal reasons. I see it as a very arbitrary requirement. I know tons about the internet and have made my own websites, done SEO, etc.

I wouldn’t want to get weeded out of the application process just for this reason, so I am thinking about just putting “Bachelor’s Degree” on my resume. For anyone who has been hired there, do they verify your degree?

Duglas

August 31, 2018 at 1:28 am

Sean, save yourself grief now, walk away while you can .

Steve

January 13, 2013 at 7:13 pm

Hey Miranda,

How perfect do you have to be on the exams? I’m currently going through the practice data preparing for the exam and it’s pretty tricky at times, sometimes i’m on a roll and getting it correct and then other times i’m incorrect when i swore i was correct and then sometimes just not even close. Getting better at it, it’s like you have to get in the mind of the person searching and understand what they are trying to achieve.

Miranda Grimm

January 14, 2013 at 10:20 am

That is something I do not remember. It suddenly feels like so long ago. I dont believe I knew what I got right/wrong when I took the exam.

Matt

February 3, 2013 at 10:04 pm

Hey Steve,

I went through the qualification process as well over the last few weeks, and was also never certain about how well I was doing, as nowhere are you given any idea of the grade you need to pass. They gave me 500-odd questions to practice on initially, of which I got around 62% accuracy. Then they gave me 200 local-market questions, of which I got around 74%.

I had no idea whether this was enough to qualify for the exam, but I received an email inviting me to take it, so I guess it was. I scored 70% on the qualification exam, and afterwards received an email saying I had only marginally failed, so they are inviting me to take it again. I did, this time getting 78%, and that must have been been enough as a couple of days I received a conformation email saying I’ve qualified.

I haven’t commenced on live data yet, but am a bit worried, as in one of the emails they said to maintain an accuracy of 70% at a speed of 100-120 hits an hour. That’s like only 30 seconds a review, but if we need to conduct thorough research on each landing page, that really doesn’t seem like enough time! Anyway, I guess I’ll see how I go. All the best for you too!

Payal

February 6, 2013 at 2:02 pm

Hi Matt,
I m from India. I was provided with the self study guidelines and complied feedback with latest updations to the procudures. There was an excel sheet with US ad landing data for practice, but the sheet did not carry any solutions. I had done the practice on the data given but lacked the solutions to cross verify my answers. I emailed to the recruitment team since I had only their contact id to send me the solutions, but some how I did not receive any reply. 🙁
The deadline for the initial exam being 7th of Feb, I just took the test and am now waiting for the result.
I wonder why they did not provide me with the correct answers with comments for the practice sheet.

Steve

February 9, 2013 at 1:23 am

Hey Matt,

I faired a little worse than that, after doing it for a week i decided that it was a little too stressful for a 2nd job. Didn’t imagine it could be so hard & so open to interpretation at times. Also being that my main job requires a bit of thinking working in a Post Production facility i wasn’t keen to have a 2nd job like that as well! In the end be more relaxing washing cars! lol

Hope you went ok!

Steve

SB

March 11, 2013 at 12:42 pm

Hello guys,
I just started with Lionbridge. My practice was easy, and my 1st test of 200 quieries took me about 2 hours. The recruitment team gave me some pointers, and my 2nd test of 200 quieries took me about 1 hour. They didn’t provide me with the score, all I received is an acceptance email. I started this past Thursday, and they opened Live Data for me. Because of when I started in the week, I only completed 6 hours of work. However, I have been checking the portal and there is are no Task to be completed. I was hoping that I was going to be able to complete some this past sunday but there is nothing there. Has anyone experienced this yet? I have never done this type of work before and it appears to be easy way of making money.

Dixie

March 23, 2013 at 8:52 pm

Hi SB and everyone,
I’m in the same boat SB. Just started middle of last week and there was plenty of Live Data. Now this week there’s been nothing! They sent me info to train for another task this week, so I started the practice data and now even that is gone!!?? Hmmm? I love that I can work my own schedule around kids….so I REALLY hope things work out ok!!! I’d love to hear how it’s going for you.

stedman

April 25, 2013 at 3:38 pm

Hi, I’m not even able to log in to take the practice test! Is says I’m not authorized to access when I enter my live ID info….can anyone suggest why this may be? I’ve written several emails, called Ireland, and am getting just the original instructions repeated over and over and over. There is maybe something wrong with my settings, but I can’t get help on that. Any ideas?

Marilyn

August 12, 2013 at 5:38 pm

Hey, Stedman, I’ve had the same problem with no luck getting it resolved. I even installed and then uninstalled the same toolbar on another computer just to see if it would work somewhere else. It didn’t. The login page doesn’t even come up when I go through the Start menu. If I try to login through the toolbar it denies access.

I’ve been told that I need to have an Outlook email address (I do) and then I was asked to confirm that it’s not an alias for another email address. I don’t know what that means or why anyone would do that, but it’s just my e-mail address. I told them that and haven’t heard back.

Did you ever get the problem resolved? Am I wasting my time here? By the way, I’ve used that same uhrs thing doing Clickworker hits, without having to install a toolbar. It doesn’t work properly there either about a third of the time, but I can log into it with the login and password that they gave me.

I would be interested in knowing how it worked out for you, if you’re still around.

Igor

August 18, 2013 at 8:57 am

Hi Mariliyn,
I have sometimes the similar issue ( “not authorized to access ..”). It looks like,
it happens due to low quality of connection. If I am using wi-fi fail happens time to time. For the 3G modem – very frequently. So, I think, it would be better to follow lionebreadge recomendations – to use wired Ethernet connection.

Angel

March 20, 2013 at 3:02 am

I know this post is kinda old, but I’ve been with LB since May 2010 and have been paid by direct deposit the entire time. A lot of things have changed with LB since I started. Some better, some worse, but it still pays well for the work you do. It IS stressful though.

Lyndi

May 16, 2013 at 2:16 pm

Since there was a current response, thought I’d ask a few questions. I’m at the beginning, just got my practice test. My computer is 7 years old, am I going to have issues using an old computer?

Atarah

August 27, 2013 at 7:59 pm

Please give my tips on how to pass the Yukon qualification exam for leapforce…UGH!

jade

September 13, 2013 at 11:15 am

can we work for more than one of those guys? i just applied for lionbridge. i’m considering butler hill also. if not, can i apply to both at the same time at least and see how i like them?
thank you 🙂

Miranda Grimm

September 13, 2013 at 11:47 am

I dont know if you can work for two at the same time. It would probably be in the agreement before you begin working.

jade

September 13, 2013 at 12:11 pm

ok. i’ll perhaps just apply to both and see what they are about. working for both at the same time can’t be the same as applying for both opportunities .. I would think? no?
thanks again for this informative blog. it really helped.

Josiah Benjamin

September 15, 2013 at 11:56 am

Hi Jade – as a former contractor for Lionbridge, I can confirm that it is against their policy to work for any of the other Search Engine/Internet Assessor companies out there (Appen Hill Butler, Leapforce at Home, Workforce Logic, etc) while you’re working for Lionbridge.

Hope that helps!

jade

October 1, 2013 at 2:12 pm

hi josiah. thanks for the reply. i have received my package about their contractual agreement and it actually has a clause there that says specifically .. we agree not to work for leap force. but also in the same clause i believe says that they understand that we (the signees) are independent contractors and we could have other ventures as long as they do not negate their contract. which tells me that they are only concerned with leapforce. and not necessarily other entities. whatever type of work it may be. have not heard from AppenButlerHill so at this time i guess i should not worry about it too much.

Miranda Grimm

October 1, 2013 at 6:04 pm

Interesting! Thanks for letting us know Jade

Tom

February 24, 2014 at 10:58 pm

I have also applied to Lionbridge for the Internet Assessor position. The nterviews and tests are through email and it still took 2 weeks (!!) for each email response from Lionbridge. Then they asked for the same information they already asked for and I provided before. This company seems very disorganized from the beginning. I would not recommend to anyone especially for the low pay.

Pradeep

April 18, 2014 at 3:15 pm

Title: Web Content Assessor – Work From Home or Remote Project
Locals Preferred, any exp with Lion Bridge company or Appen in the past would be a great plus.

A Web Content Assessor will navigate a variety of features within a search engine like Google and Bing and will be responsible for updating and validating the information for the search engine.
The web search analyst will be given a set of tasks to complete; these tasks are all centered on improving the overall performance of the search engine.

Required Skills:
Must have previous experience of using search engines (personal use or in a workplace)
Must be computer literate and be confident working independently
Must have a broad variety of knowledge for the market and culture you are applying for (eg. restaurants, popular tourist attractions, postal codes and cities)
Must have good analytical and time management skills

Additional Information:
Working Hours: The targeted hours required to work is 20 hours per week

Contact: 206 866 5529 // pradeep AT oslosolutions DOT com

Alan

June 4, 2014 at 4:07 pm

Hello All,

I’ve been with Lionbridge for about 2 months now. I just got paid for the 1st month of judging. From my experience, the communication between the staff at Lionbridge and Assessors is great. I qualified for 2 tasks (3 Point Labelling and Directory Intent & Matching). They are encouraging me to go into 2 other types of assessments, but I cannot handle the extra load to study and qualify for them at this time.

There is absolutely a lot of hits available in the HitApp Marketplace, which means a lot of work available for current and new assessors.

They do strongly enforce the 10 hour minimum for each week. I do get emails from them periodically during the week as a reminder of how many hours I’ve completed so far. As an assessor, you should track your own hours of work. They have a My Report feature that logs your time online, so you can compare it for work hour accuracy.

I am very pleased so far with Lionbridge. I strongly encourage those to have some time, it is legitimate work as a contractor. Pay is direct deposit to your bank account.

Just today, I received an email from Lionbridge that says my hours available for the week is 15. I replied back just to confirm those hours versus the 10 hours I suppose to have. Still waiting for reply now.

I don’t know about the other companies that are similar to Lionbridge so I cannot comment on them.

I hope my experience helps you.

Kandije

July 18, 2014 at 6:00 am

Is anyone using IE10 and Windows 8 and still able to run the HRS toolbar? If so, what changes have you made to do so? Thanks

Regina

August 11, 2015 at 5:45 pm

I just wanted to jump in and give a little feedback on my experience with Lionbridge. I have been with them for 13 months. It has not always been easy but I am now at a comfortable place with the work and structure. Out of the 13 months I have been contracted with them I have never had a problem making the 20 hours. There has always been work available to meet the max hours. From the months of September to January there was periodically overtime available with the opportunity to work up to 30-35 hours certain weeks. November and December was particularly good for overtime availability. Going back to the beginning the exam was three parts where after passing the first one you than get access to the next and so forth. I struggled with the exams and all the reading material which there was a lot of. You cannot skim through or take shortcuts. Thankfully I was able to pass all three parts. Pretty much right after passing and being accepted into the program you can start working right away. Basically the exam and reading materials are your training. Those are the basic tools for doing the job although they do provide various other training materials. The thing is in the beginning you may get frustrated because there is so much reading and referencing back to the study guides that you are essentially not getting paid for. I stuck with it although at times I did get frustrated, I was at home with a newborn and had the time to put in to learn the guidelines. Now that I am familiar and comfortable with the workload I am glad I stuck with it. As for the pay I have never had issues with the bank transfer its always on time and my back does not charge a fee. This program is not for everyone, I referred three people and only one has stuck with it and has been with it for 6 months now. Overall I’m pleased with it and it has been a good way to supplement our household income.

vedant pandya

March 22, 2016 at 12:27 pm

Right know i am atuding in computer engineering and i am in 2 sem so can i start.

Ali

November 21, 2016 at 10:28 pm

I currently work for LF and my sister (we are in the same house) is applying for LB, does anyone know if this will effect my job?

PT

June 5, 2019 at 2:12 pm

Leapforce has been acquired by Appen. I’m currently trying to get a position with them.