Work Online as a Shopping Assistant for FETCH
Updated on: by Amy Kennedy
FETCH is a revolutionary way to shop. Android and iPhone mobile users in the United States can download the FETCH app for free. Then, you can send a text or image to your personal buying assistant for help shopping. Leave it up to FETCH to find the best deals online for you. FETCH utilizes real humans to assist with shopping!
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Since the app is free to use, I decided to try it out myself. It is like having a personal assistant, for free!
FETCH is a brand new company, that only recently hit the mobile app stores this year, 2014.
What does a Shopping Assistant do for FETCH?
Being a shopping assistant for FETCH means you help their mobile users find the items they are shopping for. In addition to researching online for what they want, you help them get the best deals by looking for the lowest prices and any coupon codes that may apply.
Shopping assistants work online using FETCH’s web portal after extensive paid training.
Employee or Contractor?
FETCH shopping assistants work as independent contractors. Since the assistants are not employees, there are no benefits offered outside of the flexible work schedule.
How are shopping assistants paid?
Shopping Assistants working for FETCH are paid hourly at a rate of $12. Payment is made once a month via a paper check that is mailed.
Is Training Paid?
Training to work online for FETCH is paid. In addition to a training period, every shopping assistant will have a paid probationary period before being offered a full time position.
What is the scheduling like?
While scheduling is said to be flexible, you are given specified hours that could change frequently. There are positions ranging from 20-40 hours.
Currently, special consideration will be given to people who are able to work nights and weekend hours.
Is there a background check requirement?
Yes, because you will be handling personal information from customers who may request you to place the order on their behalf, using their credit card information, a background check is performed for security purposes.
How does FETCH make money?
Since the app is free to download and free to use, I immediately questioned how FETCH is able to pay their shopping assistant contractors $12 an hour. Although they are currently financially backed by investors, FETCH makes money by using and sharing their own affiliate links to purchase the items for their users.
What are Affiliate Links?
If you are not familiar with affiliate links, let me explain. Companies such as Walmart, or Amazon, offer affiliate partnerships with people like FETCH. When FETCH refers shoppers to their affiliate partner’s stores to make purchases, they share a small percentage of the sale as payment for the referral. A finders fee, in a way.
What is the history of FETCH with past workers?
Agents who work for FETCH are required to sign a Non Disclosure Agreement (NDA). Therefore chatter in forums is pretty limited.
FETCH did a round of hiring back in April and a lot of people said they loved their job and made great money. There were not reports of late or missing payments. However, as bugs were being worked out of this starter company, work slowed and several agents were let go.
FETCH relaunched fall 2014 and began hiring again in October!
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Current agents say FETCH and the management team are professional and have a great group of people.
How Can I Maximize My Earnings on FETCH?
Here are some helpful tips to help you thrive on this platform:
Understand Your Customer’s Needs
One of the most crucial aspects of being an effective online shopping assistant is understanding your customer’s needs. This includes their tastes, preferences, and budget.
The better you can align your shopping suggestions with these factors, the more satisfied your customers will be, leading to more jobs and potentially better tips.
Stay Up-to-Date With Latest Trends
Being knowledgeable about the latest trends and products can be a great advantage. This allows you to offer informed recommendations and establish yourself as an expert, which can boost your credibility and increase the chances of repeat customers.
Provide Excellent Customer Service
Customer service skills are essential in this role. Responding promptly, being polite and helpful, and going the extra mile can result in positive reviews and repeat business, both of which can increase your earnings.
Improve Your Productivity
The more efficiently you can work, the more customers you can assist, and thus the more you can earn. This might involve developing a system for managing and completing tasks, utilizing productivity tools, or improving your product search skills.
Upselling and Cross-Selling
Where appropriate, upselling and cross-selling can increase the value of purchases and thus increase your earnings. However, it’s important to ensure that any products you suggest are truly beneficial to the customer and fit their needs and budget.
Request Reviews and Referrals
Positive reviews can attract more customers, and referrals can expand your customer base. Don’t be shy about asking satisfied customers to leave a review or refer their friends or family.
How can I apply to be a shopping assistant?
At the moment, FETCH has a job posting available through Craigslist. This may change in the future as positions are filled or become available again. Additionally, the FETCH app has a FAQ section that says if you are interested in becoming a buying guide you can email [email protected].
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