Get Paid to Pose as a Renter with EPMS

Updated on: by Amy Kennedy

EPMS Mystery ShoppingWith 26 years in business, Ellis Partners in Management Solutions (more easily known as EPMS) is now one of the most recognized management mystery shopping services available. By utilizing mystery shoppers around the country, EPMS is able to evaluate employees working within the housing market. Most specifically in apartment management.

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Tell Me More About the Job as a Mystery Shopper for EPMS  

EPMS explains the basic idea of the job by explaining Mystery Shoppers “evaluate the sales performance of apartment personnel. Hence, [their] objective is to create the optimum environment for the apartment representative and articulate [their] findings in a written format.” 

Mystery Shopping has become one of the most efficient ways to evaluate the effectiveness of their employees. Apartment owners are sure to take advantage of this great tool to make sure their management is up to par. As a shopper for EPMS, it is your duty to pose as a renter.

First, call your targeted employee to set up a time you can come in and take a look at the community. Once you arrive at the shop location you must be able to keep your identity as a mystery shopper sealed. You will be given a series of things you need to check by probing and simply observing. Then, you will answer some questions online and submit.

Shops are expected to take 30-45 minutes in full. You will NOT need to sign a lease or pay a deposit. There is no cost to being an EPMS Mystery Shopper.

What Equipment is Necessary to Make Money with EPMS?

The standard shops do not require any unusual equipment. Obviously you will need your driver’s license and a car to make it to the apartment you are mystery shopping, a phone to give them a call and a computer. However, there are also some video based mystery shopping with EPMS that obviously would require a video camera.

Do I Get to Choose My Own Shops at EPMS?

Yes, all mystery shops are self-selected. EPMS does not assign you work nor do they pressure you into doing projects.

Can I Bring My Kids on EPMS Shops?

Each shop will have its own set of rules. Some shops will make it clear that children are not allowed to come along. If a shop does not say one way or the other, then it is simply encouraged that you avoid bringing children if possible. It is not a very good idea because children can be distracting. It is critical to maintain an environment as though you are serious about renting or leasing a property while also doing your best to remember minute details. I imagine children would make this difficult job almost impossible. But, unless it tells you not to, then you are given the decision and it is up to you to use your best judgement. Depending on your child and their age, it may not be an issue- but only you can really make that determination.

How Much Can I Earn as a Mystery Shopper at EPMS?

I have always been highly impressed by the pay offered at EPMS. Each shop has its own set rate of pay that you can see prior to accepting a job. To give you an idea- from what I have seen it looks as though most EPMS shops pay around $30-40 and sometimes they offer bonuses for shops that are nearing their deadline.

How Does EPMS Pay and When?

Once a month EPMS will pay through a direct deposit. All payments processed on the 7th of each month are paid by the 22nd of the same month.

Where Can I Learn More and Sign Up to Make Money at EPMS?

EPMS give a basic overview on their site. Once you register then you will have access to more in-depth Frequently Asked Questions as well as some of the basic foundation guidelines.

Worthy Alternatives to EPMS


Intellishop is a reputable mystery shopping company that offers a wide range of assignments in various industries. They provide detailed instructions and guidelines for each assignment, ensuring that shoppers have a clear understanding of what is expected. Intellishop also offers competitive compensation for completed evaluations.

You can learn more about Intellishop by visiting their website: Intellishop.

Market Force

Market Force is a well-known and established mystery shopping provider. They offer opportunities for shoppers to evaluate customer service, cleanliness, and other important aspects of businesses. Market Force has a user-friendly platform that makes it easy to find and complete assignments.

If you’re interested in working with Market Force, you can explore their offerings on their website: Market Force.

Sinclair Customer Metrics

Sinclair Customer Metrics specializes in providing mystery shopping services to businesses. They offer flexible assignments and competitive compensation for shoppers. Sinclair Customer Metrics is known for its attention to detail and thoroughness in evaluating customer experiences.

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To find out more about working with Sinclair Customer Metrics, you can visit their website: Sinclair Customer Metrics.


BestMark is a popular mystery shopping company that offers assignments in various industries, including restaurants, retail stores, hotels, and more. They have a large pool of available assignments, allowing shoppers to find opportunities that match their interests and preferences. BestMark provides clear guidelines and instructions for each assignment, ensuring shoppers can complete evaluations accurately.

If you’re interested in working with BestMark, you can check out their website: BestMark.

Secret Shopper

Secret Shopper is a reputable mystery shopping provider that offers a diverse range of assignments across different industries. They have a user-friendly platform that allows shoppers to easily browse available opportunities and apply for assignments. Secret Shopper is known for their prompt payments and professional support.

To learn more about Secret Shopper and their available assignments, you can visit their website: Secret Shopper.

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August 12, 2011 at 8:39 am

Nice! I like how you actually go to them. How Neat.

Katie Jones

August 12, 2011 at 9:44 am

It would be perfect for someone like me! I’ve literally moved 4 times within the last 3 years, going to various apartments, keeping detailed notes, etc. Thanks for sharing!

Carla Easley

August 12, 2011 at 10:18 am

EPMS pays fairly decent just for 30-45 minutes of work. I may have to check more into this. Great review Miranda 🙂

Miranda Grimm

August 12, 2011 at 11:52 am

I agree Carla! Someone mentioned on the Facebook page however that filling out the paperwork after the shop is fairly lengthy. So, I would set aside a couple of hours worth of time to do these shops.


August 12, 2011 at 10:45 pm

The paper work is long and they are super duper picky as to the language you use when completing the shops. I had my very first and only shop with them return to me for revision 5 times, with very little feedback as to what was not to their liking. I did give up on it. I still never knew what was actually wrong, so I wasn’t paid and never went to another shop. I got really annoyed. The one I did was reassigned. That was like 2 years ago and they still send me emails from time to time. I may try again. I will say it was fun looking at the apartment I saw. I liked it so much almost moved there myself, lol

Miranda Grimm

August 13, 2011 at 10:32 pm

Oh NO! I don’t like it when companies aren’t clear about their issues. I hope it wasn’t a way to avoid paying you. Thanks for sharing your experience Tracey, I hope others will as well.

Traci Bell

August 17, 2011 at 3:11 am

I like working for EPMS, but I always wait for the bonuses, which are nice. TraceyJoy is correct- the reports are looong, but with the right bonus added, can be worth it. In total, each shop usually takes about 2 1/2 hours in all- if all goes smoothly with the phone call and visit. This time includes the report, but not the drive to and from.


June 20, 2013 at 4:55 pm

The thing that always makes me change my mind about these shops is the requirement to shop a Specific Person. Does anyone have trouble with this? I mean is is hard to actually shop the correct person?


December 13, 2013 at 10:36 am

Yes it is difficult to shop a spacific person and sometimes the office hours are two hours and they don’t answer the phone. EPMS employess are rude. I have been calling this one complex for a week now. I went their yesterday just to see if anyone was there and they were not, but you can’t leave a message. They are like the shop is past due so try harder. They are open for 3 hours. I have tried. I am about to go inactive. I should have read reviews first.