Mysterious Amazon Packages: The Truth About ‘Brushing’ Scams and How to Benefit

Updated on: by Amy Kennedy
a mysterious amazon package

In this blog, we’ll delve into the mysterious world of Amazon packages that arrive at your doorstep unexpectedly.

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These unsolicited deliveries, known as ‘brushing’ scams, have become a concerning trend in the e-commerce world.

We’ll uncover the truth behind these scams and provide you with valuable insights on how to safely navigate this phenomenon and even benefit from it in legitimate ways.

Understanding Brushing Scams

How Brushing Scams Work

Brushing scams are a deceptive technique employed by unscrupulous sellers to game the system and bolster their reputation on online marketplaces like Amazon. Here’s how the process unfolds:

  1. Fake Orders Creation: The first step involves the scammer setting up fake orders using various accounts, either through hacked accounts or by creating new ones using stolen information.
  2. Package Shipment to Unsuspecting Individuals: Once the fake orders are placed, the scammer arranges for products to be shipped, not to the actual buyers, but to random individuals. These individuals become unwitting recipients of the unsolicited packages.
  3. Phony Reviews Generation: Here’s where the scammer’s plan comes together. After the products are delivered, the seller (scammer) poses as a satisfied customer and leaves positive reviews for their own products using the fake accounts. These fabricated reviews artificially inflate the product’s ratings and increase its visibility in search results.
  4. Boosting Seller Reputation: By manipulating the review system in this way, the scammer enhances their seller reputation, making their products appear more trustworthy to potential buyers. This, in turn, can lead to increased sales and revenue for the dishonest seller.

Why Scammers Engage in Brushing Scams

Understanding the motivations behind brushing scams can help us comprehend why certain products or sellers target innocent customers in this manner. Several factors contribute to the allure of this unethical practice:

  1. Improving Visibility: Positive reviews are crucial for gaining visibility on online marketplaces. By artificially inflating their product ratings, the scammer can ensure their products appear higher in search results, making them more visible to potential buyers.
  2. Gaining Trust: Trust is a significant factor in online shopping. Products with higher ratings and positive reviews are more likely to be trusted by consumers. By faking positive reviews, the scammer aims to gain the trust of unsuspecting buyers.
  3. Beating Competitors: In competitive markets, sellers resort to unscrupulous tactics to gain an edge over their rivals. Fake reviews can give them a perceived advantage, even if their products may not actually be superior.
  4. Manipulating Algorithms: Many online marketplaces, including Amazon, use complex algorithms to recommend products to users. Scammers exploit these algorithms by artificially boosting their products’ ratings, increasing the likelihood of appearing in users’ recommendations.

The Truth Behind Brushing Scams

Origins and History of Brushing Scams

Brushing scams have a history that dates back several years. While the term ‘brushing’ may be relatively new, the practice of sending unsolicited products to boost a seller’s reputation has been around for quite some time.Let’s delve into the origins and evolution of these scams:

  • Early Instances: The concept of brushing scams can be traced back to the early days of e-commerce. Sellers, eager to gain a competitive edge, began sending products to random addresses and then leaving positive reviews for themselves using fake accounts.
  • E-commerce Growth: With the rapid growth of e-commerce platforms like Amazon, brushing scams gained momentum. As more sellers competed for visibility, the temptation to employ unethical tactics to stand out became stronger.
  • Sophistication and Expansion: Over time, brushing scams became more sophisticated, with scammers using a combination of hacked accounts and false identities to create a facade of legitimacy. The practice expanded to include various online marketplaces beyond just Amazon.
  • High-Profile Cases: High-profile cases of brushing scams exposed the severity of the issue. Investigative journalists and concerned consumers shed light on the manipulative tactics used by dishonest sellers to deceive both consumers and e-commerce platforms.

Risks and Dangers of Brushing Scams

Brushing scams pose significant risks and dangers to both consumers and the e-commerce ecosystem as a whole. Here are some of the serious consequences victims may face:

  1. Compromised Personal Information: Receiving brushed items may involve the sharing of personal information with unknown third parties. This raises concerns about privacy and potential misuse of sensitive data.
  2. Fake Reviews Misleading Consumers: Positive reviews generated through brushing scams mislead other consumers into purchasing products based on fabricated feedback. This can lead to dissatisfaction and erode trust in the e-commerce platform.
  3. Influx of Counterfeit Products: Some brushing scams involve counterfeit products being sent to unsuspecting recipients. Such products may be substandard, potentially posing safety risks to users.
  4. Unwanted Financial Burden: Victims of brushing scams may find themselves burdened with unexpected shipping fees or additional charges related to the unsolicited packages.
  5. Supporting Dishonest Sellers: By inadvertently keeping and possibly reviewing brushed items, consumers unintentionally support dishonest sellers, perpetuating the cycle of fraudulent behavior.
  6. Legal Implications: In some cases, brushed items could be part of a more extensive illegal operation, leading to potential legal repercussions for recipients who unknowingly receive and keep these items.

Safely Benefiting from Mysterious Amazon Packages

Legitimate Reasons for Receiving Unsolicited Packages

Not all mysterious Amazon packages are linked to brushing scams. Some unexpected deliveries might have legitimate reasons behind them. Here are a few plausible explanations for receiving unsolicited items:

  1. Gifts from Friends or Family: Sometimes, thoughtful friends or family members might surprise you with a gift, and the package arrives without any prior indication. While it may seem mysterious at first, it could be a heartwarming gesture from someone who knows you well.
  2. Participation in Amazon Vine Program: Amazon Vine is a legitimate program where trusted reviewers, known as Vine Voices, are chosen by Amazon to receive and review products from various sellers. If you’re part of this program, you may occasionally receive products without prior notice for reviewing purposes.
  3. Seller Error or Shipping Glitch: Occasionally, sellers make mistakes while processing orders, leading to packages being sent to unintended recipients. Similarly, shipping errors or glitches might result in packages arriving at the wrong address.

How to Protect Yourself from Brushing Scams

Protecting yourself from brushing scams requires vigilance and awareness. Here are some practical tips and best practices to safeguard your personal information and reduce the risk of falling victim to these scams:

  1. Monitor Your Accounts: Regularly review your online accounts, especially e-commerce platforms like Amazon. Keep an eye out for any suspicious activity, such as unfamiliar orders or changes to your account details.
  2. Update Your Passwords: Ensure your passwords are strong and unique for each online account. Use a combination of uppercase and lowercase letters, numbers, and symbols to create robust passwords.
  3. Enable Two-Factor Authentication (2FA): Wherever possible, enable two-factor authentication for added security. This extra layer of protection requires you to provide a second form of verification, such as a code sent to your phone, before accessing your account.
  4. Review Your Order History: Periodically check your Amazon order history and verify that all listed orders are legitimate. If you notice any suspicious transactions, report them immediately to Amazon’s customer support.
  5. Beware of Unsolicited Emails: Scammers often use phishing emails to target unsuspecting individuals. Be cautious when clicking on links or providing personal information in response to unsolicited emails, even if they appear to be from Amazon.
  6. Report Suspicious Activity: If you receive unexpected packages that you did not order or encounter any suspicious activity related to your Amazon account, report it to Amazon’s customer support or use their designated reporting page.

Benefits of Brushing Scams (for the Consumers)

Unexpected Perks of Brushing Scams

While brushing scams are deceitful and harmful to the e-commerce ecosystem, there are some unintentional benefits that consumers may experience. Let’s explore these unexpected perks:

  1. Discovering New Products: Unintentionally receiving products through brushing scams might introduce consumers to new and unique items they might not have considered purchasing otherwise. It opens the door to exploring a variety of products and brands.
  2. Exploring Niche Markets: Brushed items often come from lesser-known sellers or niche markets. This exposure can lead consumers to explore and support small businesses or artisans who offer specialized and high-quality products.
  3. Product Samples and Freebies: Some brushed items might include product samples or freebies. Consumers can take advantage of these to try out different products without committing to a full purchase.
  4. Surprise and Excitement: Receiving unexpected packages can bring a sense of surprise and excitement to the recipient. It’s like receiving a surprise gift, adding a little joy to their day.

Ethical Considerations of Keeping Brushed Items

Although there might be some unintended benefits to receiving brushed items, it’s crucial to consider the ethical implications of keeping them:

  1. Supporting Unethical Practices: By keeping products from brushing scams, consumers inadvertently support the dishonest sellers behind these scams. This can perpetuate the cycle of fraudulent behavior within the e-commerce marketplace.
  2. Misleading Reviews: Consumers who retain brushed items may inadvertently leave positive reviews, contributing to the seller’s reputation. These reviews are misleading and can deceive other buyers into making uninformed decisions.
  3. Privacy and Security Concerns: Keeping brushed items might involve sharing personal information with unknown parties, potentially compromising privacy and security.
  4. Transparency and Fairness: Embracing transparency and fairness in the e-commerce ecosystem is essential for building trust between sellers and buyers. Keeping brushed items goes against these principles.

The Ethical Approach: Reporting and Donating Unwanted Items

To maintain an ethical stance as a consumer, it is crucial to take appropriate actions when encountering brushed items:

  1. Reporting to the Marketplace: If you receive an unsolicited package through a brushing scam, report it to the relevant marketplace, such as Amazon. Promptly reporting such incidents helps the marketplace tackle fraudulent activities.
  2. Donating Brushed Items: Consider donating brushed items to charities or organizations in need. This way, the products can benefit others while avoiding any unintentional support to the scammers.
  3. Raise Awareness: Share your experience with brushing scams and ethical considerations with friends and family. Increased awareness can help others recognize and respond appropriately to similar situations.


In conclusion, mysterious Amazon packages are more than just random occurrences. Brushing scams pose real risks to consumers and sellers alike.

By understanding the truth behind these scams, you can protect yourself and contribute to a safer online shopping experience.

Remember, there are legitimate ways to receive surprise packages, and staying informed is the key to navigating the enigmatic world of brushing scams effectively.

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